Distinctive Support
  1. Distinctive Support
  2. Jam Software Service Desk

Jam Software Service Desk

Welcome! You can raise a Jam Software service request from the options provided.

  • Report a bug

    Tell us the problems you're experiencing.

  • Suggest a new feature / improvement

    Let us know your idea for a new feature or improvement.

Powered by Jira Service Management
{"xsrfToken":"1311e2254ec13ed5ded574ebec02931d014ab192_lout","branding":{"id":"7","key":"jamsd","name":"Jam Software Service Desk","portalBaseUrl":"/servicedesk/customer/portal/7","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/7/3","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#993977","headerLinkHoverBGColor":"#993977","headerBadgeColor":"#993977"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/04a907cd-6c5b-4602-af31-df2d8a9ca09e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMzg0NzQ3YS1iOTZlLTQxN2QtOTJjZi0xODk0ZGJhNmE1NDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA0YTkwN2NkLTZjNWItNDYwMi1hZjMxLWRmMmQ4YTljYTA5ZSI6WyJyZWFkIl19LCJleHAiOjE3NDk5MjE0NzQsIm5iZiI6MTc0OTkyMDg3NH0.GxQPvM9cug_BC9lYjjp6FCN7I23LUjXnFMgjanK6DYY&client=2384747a-b96e-417d-92cf-1894dba6a545&mode=fit","logoId":"04a907cd-6c5b-4602-af31-df2d8a9ca09e","isLogoAvailable":true,"helpCenterTitle":"Welcome to Distinctive Support","sharedPortalName":"Distinctive Support","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Distinctive Support","sharedPortalName":"Distinctive Support","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#01a982","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/80f2862b-3cfc-46f3-8d8f-0c9b9e81b694/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMzg0NzQ3YS1iOTZlLTQxN2QtOTJjZi0xODk0ZGJhNmE1NDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjgwZjI4NjJiLTNjZmMtNDZmMy04ZDhmLTBjOWI5ZTgxYjY5NCI6WyJyZWFkIl19LCJleHAiOjE3NDk5MjE0NzQsIm5iZiI6MTc0OTkyMDg3NH0.27IAjPPHmiCPb9cVUQrINfrxbPyHRK2NVrcljNbKGpE&client=2384747a-b96e-417d-92cf-1894dba6a545&height=300&mode=fit","bannerMediaApiFileId":"80f2862b-3cfc-46f3-8d8f-0c9b9e81b694","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"7","key":"jamsd","projectId":10021,"serviceDeskId":9,"name":"Jam Software Service Desk","description":"<p>Welcome! You can raise a Jam Software service request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","reqTypes":[{"id":"10058","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10303,"iconUrl":"https://distinctiveinnovation.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[7],"key":""},{"id":"10059","name":"Suggest a new feature / improvement","descriptionHtml":"","callToAction":"Suggest a new feature / improvement","introHtml":"<p>Let us know your idea for a new feature or improvement.</p>","icon":10322,"iconUrl":"https://distinctiveinnovation.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[7],"key":""}],"reqGroups":[{"id":7,"name":"General"}],"orderMapping":{"7":[10058,10059]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"JAMSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyMzg0NzQ3YS1iOTZlLTQxN2QtOTJjZi0xODk0ZGJhNmE1NDUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAyMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDk5MjIwNzQsIm5iZiI6MTc0OTkyMDg3NH0.NjE1oTvNovWofKpZsOm1oGBVuym5VNFPetKwCfDNj0M","targetCollection":"upload-project-10021","endpointUrl":"https://api.media.atlassian.com","clientId":"2384747a-b96e-417d-92cf-1894dba6a545","tokenDurationInMins":20}},"sharedPortal":{"name":"Distinctive Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false,"kbLinkDomainURLs":[]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=distinctiveinnovation","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"1311e2254ec13ed5ded574ebec02931d014ab192_lout","baseUrl":"https://distinctiveinnovation.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://distinctiveinnovation.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"2384747a-b96e-417d-92cf-1894dba6a545","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"915a3beaaa304720990c1383c94fee11","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}